![]() ![]() We are working on expanding the wallet to support more countries and currencies in the future, so stay tuned. The wallet is only supported in the countries and regions on t he list. In which countries and regions is the wallet supported and what payment methods are available to purchase wallet balance? Player Support will be able to handle your inquiries about any recent purchases made with the Epic Wallet. I have a question about my most recent transaction, who do I contact? Please submit a support ticket here and we will assist you. ![]() I am having technical issues with my wallet, what should I do? Once the account is deleted, the wallet balance will be permanently deleted as well If I want to delete my Epic Games account, what happens to my unused wallet balance? Yes, you will be able to use your wallet balance participating game clients that have already integrated Epic Game Store purchase methods and checkout flows. Ĭan I use my wallet balance to make in-game purchases? To learn more about parental controls for Epic accounts, please visit our help center. Adding funds to wallet using existing payment methods and the spending of wallet funds are subject to all existing parental controls, including the ability to require parental PIN to authorize purchases with wallet. Friends Pass lets you play It Takes Two with a friend even if they dont own the full game First, have them search for It Takes Two and download the. Please see our terms and conditions for more information.Īre parental controls available for the Epic Games wallet?Įpic account parental controls also extend to the Epic Games wallet. For example: you cannot purchase subscription products with balance. Yes, there are restrictions for what can be purchased using wallet funds. Īre there any restrictions on what I may purchase using my wallet funds? For more information, be sure to read the wallet terms and conditions. Yes! If your purchase is eligible for a refund and was completed using non-wallet payment method you now have the option to receive your refund as account balance into your wallet rather than refunding to the original payment method. If I make a purchase with a non-wallet payment method (using a credit card, for example), can I request a refund to my wallet? Please see our refund policy for more details If you've completed a purchase which uses wallet funds you can request a refund for eligible purchases. If this changes, we'll be sure to announce it. Ĭan I buy balance gift cards from retail stores? We currently only offer fixed denominations of balance. No, transfer of wallet funds between different accounts is not supported.Ĭan I specify how much balance to add to my wallet? Ĭan I transfer my balance between different accounts? No, you can only purchase wallet funds that match your account's supported currency. You'll see your wallet as a payment method within the checkout flow of the Epic Games Store.Ĭan I purchase a currency that is different compared to my account country? You can use wallet balance to purchase most products and services in the Epic Games Store. ![]() You can add funds to your wallet at time of checkout, or within your account management > payment methods panel. Additionally, you will be able to see your wallet in checkout. Your wallet can be found under account management settings. However, after the legal mess that Google and Apple have with Epic Games because of Fortnite, everything went to hell.Your Epic Games wallet allows you to load money onto your account in the form of account balance. The games that Epic Games gives away they are for computersso don’t think you’ll be able to play them from mobile.Ĭlaiming free games on the Epic Games Store from your mobile is really easy, certain? It could be even more so, because Epic Games was going to have its own store on Android (like Steam).Even if you are claiming a free game, the store will do the whole process as if it were a standard purchasebut do not worry that they will not charge you anything.All the free games you claim they will be yours forever.What should you know about the free games that Epic Games gives away in its store? Clever! Epic Games will confirm your purchase by email and will add the title for free to your library.Once on the purchase screen, press «Make purchase».Sign in to your account from EpicGames. ![]() In the next window, press the “Get” button.Browse until you find the “Free games” section.Search “Epic Games Store” in Google and access to the store link.Open your favorite browser on your mobile.What is it you should do? Just follow these steps: Being accessible from any browser, you can open the store from your mobile, tablet or any other device no problem, even on your Smart TV. ![]()
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